telemarketing reports

We provide our clients with a range of reports, both standard and bespoke that allow them to review and assess the success of their campaign.

Each month every client receives a quantitative report that allows them to see the activity and results that have been undertaken within that calendar month.

We also provide an accumulated report showing their results for the duration of the campaign. These reports are sent directly to our clients and also accessed through our password controlled client forum ‘mybrittain’ on our website.

In addition to the above reports we also recognise that it is essential for both us and our clients to conduct regular qualitative reviews. Unlike traditional telemarketing and telesales companies, at Brittain you liaise with the whole team directly -both with the Campaign Manager and the Telemarketing Team. This direct contact allows for a dedicated team to provide accurate feedback on target audiences, competitor activity and information on procurement habits and buying motives as well as objections and current activity. Our clients find this aspect of our reporting invaluable to assist with their future marketing and sales plans.