appointment setting

One of the key attributes at Brittain, which allows us to successfully secure high level meetings with prospect companies, is to conduct a thorough review of our clients' businesses before we embark on a campaign. Here, we work alongside each client to ascertain their key growth objectives, identify their chosen target audience and formulate key messages to accurately represent their company and product or service proposition.

This essential foundation work then allows us to formulate an individual campaign tailored specifically around each of our clients' target audiences. In some cases clients will have a segmented model whereby we support a range of market sectors.

We use both telephone engagement and email marketing to support each telemarketing campaign. From initial introduction to ascertain the correct decision maker through to nurturing and developing a strong business relationship, our team are experienced at the highest level. We ascertain key buying motives and procurement habits to develop key pipelines of opportunities for all our clients and secure high level meetings at the right time of purchasing or review.

Each meeting is confirmed and diarised for our clients. A business report is produced detailing an overview of the company, the key decision making contact (by title and responsibility) and an overview of their requirements, current operational structure and reasons for wanting to meet our client.

We understand that results count above everything else. We also know that the quality, timing and clarity of results are essential to any business mission and telemarketing campaign.