Brittain understand the art of engagement – we bridge the gap between you and your prospects.
Not your traditional telemarketing company. We offer high level, high value sales opportunities with prospects that are informed on your proposition and identified as having a genuine procurement requirement.
Brittain seamlessly blend into your internal sales and marketing functions to ensure prospects are communicated with regularly to form solid relationship on behalf of your business.
Key engagement strategies for business growth that provide so much more than your traditional telemarketing agency. Our approach is as follows:
A seamless extension of your company, your brand, your team
Understand sales strategies and growth requirements
Develop highly skilled engagement programmes with the right message and tone
Identify and nurture quality prospects at a senior level with a genuine requirement
Communicating with prospects across multi-channels
Securing timely and relevant meetings with the right decision maker
Support the smooth onboarding of new clients for long-term relationships
Create bespoke engagement projects for retention
Brittain has grown through recommendations because our flexible and proven approach to high-quality telemarketing works so well. We treat clients as individuals to gain a full understanding of their strategic objectives which allows us to develop tactical campaign activities.
Brittain only employ the best business professionals with industry experience. Each member of the team is permanently employed on a salary (no commission) with the majority being long-term employees. We also ensure their continual development through personalised annual training programmes and accredited courses – this keeps us up-to-date with industry trends and the latest techniques.
We go out of our way, above and beyond to set ourselves apart from traditional providers through:
Made-up of a group of long-serving, salaried employees that are fully trained and experienced in professional direct marketing techniques. The team are committed to meeting and exceeding client expectations.
We use dedicated campaign specialists that understand the sales cycle and business environment to achieve high-quality engagement with key decision makers through free-flowing conversations.
By using tried and tested processes our marketing activities guarantee valuable outcomes. We start by understanding your specific objectives to then implement tactical campaigns that focus on achieving the growth you need in key market sectors.
We are committed to the promotion & retention of high quality staff.
We gain acceptance and commitment from senior decision makers.
We achieve trust, credibility and provide individual communications.
We understand their workplace which allows us to have a greater understanding of their needs.
The right approach for successful telemarketing.
Understanding market segments, prospect buying motives, procurement policies and business requirements is essential for driving sales strategy. Our insights division provides and supports market intelligence to ensure our clients have a real time competitive advantage.
We deliver tangible opportunities and new business appointments to clients looking to develop and grow sales revenue. Through highly skilled engagement programmes, we help build strong commercial relationships with senior level decision makers to secure timely and relevant business meetings.
Our retention programmes allow clients to further cement relationships with their portfolio of contacts. All campaigns are tailored & include both qualitative and quantitative response measurements. From customer surveys to client satisfaction campaigns, we gain personalised engagement that secures client loyalty.